Many businesses are switching from traditional telephone lines to cloud-based VoIP phone systems. For the majority of business owners and employees, it has resulted in more convenience for everyone. Instead of using on-premises or private phones, workers are able to make use of cloud-based phones to meet their communications requirements.
What does switching from a telephone line to a VoIP service have to do with your business?
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You’re no longer restricted to a physical place to receive these calls, making it simpler to conduct business anywhere.
By the end of 2021, about 25 percent of workers working remotely. As of the end of 2021, around 25% of employees were working remotely and around 45 percent of employees worked from home at least part-time. Remote work is now a standard due to the fact that 70% of companies claim that the efficiency of working remotely is similar to productivity when employees are in the workplace, and around 27% of employers report that productivity increased after employees were allowed to work at home.
Employers who work remotely, when it is feasible can have a number of benefits for your company. Many employees nowadays are hoping to work from home or at a minimum, a part of their work remotely. in reality, as high up to 70% of applicants would not accept a job that requires full-time work in person. Employers who allow their employees to work remotely can help you save money on office space and equipment. Also, you’ll be able to access a bigger number of applicants for your job openings which increases the chances of finding the right person to do the job.
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You can use more tools to facilitate collaboration and communication.
Due to the transition away from traditional telephone lines, companies have realized that they can provide better capabilities and integrated services for their customers and employees. It’s not just about two-way calls; VoIP technology has many benefits when you connect in meetings with contractors and vendors or even with your employees.
Video Calling
Thanks to VoIP technology calls via video and conference calls are as simple as making a call over a telephone. Video calls can improve overall connectivity and make longer meetings more enjoyable for participants. Video meetings can allow you to communicate important information to people on the other side of the phone. You can easily join multiple participants for a video call using your VoIP system. This is something that the traditional phone system can’t do.
Increased Security
VoIP technology, when paired with the right provider, offers security-grade technology that allows you to keep HIPAA compliance, or provide an extremely secure environment for your company. With cyber-attacks increasing across the board, security is becoming increasingly important for businesses, regardless of whether they want to secure crucial client information or keep track of vital information.
Business Numbers
Companies often prefer to use professional business numbers instead of their personal phone numbers for business calls. Business numbers might require the area code in which that business is taking place. Business owners may wish to establish a unique number system that makes it simpler for customers to link that number to their. It is made easy with VoIP. easy. You can pick from a range of available numbers and area codes making it easy to customize your number according to the particular requirements of your company.
Enterprise Features
Many large corporations are looking to provide better features and technology for their employees. The VoIP platform makes this simpler to do this than ever before. Enterprise features could include features like hold music, or automated attendants that keep customers interested while they wait to talk to a rep. It is also possible to use a VoIP system to provide customers an automated greeting while they wait for a live representative to join the line. VoIP services provide the features that businesses and customers require.
Live Receptionist Access
Even small-sized businesses can benefit by having a receptionist who can take calls and make sure they’re directed to the proper place. In many cases, receptionists serve as an essential tool in making your customers feel heard and ensuring important calls go through when they are needed most. In addition, the live receptionist will give that personal touch. The VoIP system is able to use live receptionists, even if you don’t have one on-site.
